Hello AGE acrylic charm

Unfortunately orders that are personalised are not eligible for returns, however if there is any issue do let us know and we will do our best to rectify.

Returns are accepted within 14 days of delivery, if the product is un-personalised. Buyer accepts that they are liable for return postage.

Orders will be shipped within 2 business days of ordering. Please enquire as to our current processing time before ordering last minute toppers. We can usually accommodate but as our order book is a moving picture, we will need to advise accordingly.  Your order then should arrive in accordance to your postage selected at checkout (ie. tracked24 offers a 1 business day aim from point of dispatch).

Please be mindful, when selecting postage, that on rare occasions Royal Mail can experience delays, so ensure a suitable postage option is selected in line with your required by date. Unless substantial delays have occurred, we will not be liable for orders not reaching by your required by date when dispatched within our 2 business day policy. 

Please get in touch for any issues, as we will always try and rectify.